I'm trying to get to a human being at Udemy to help one of my students who has not access to videos, and is very unhappy about it. I've sent him to the How To Troubleshoot Video page, and he either isn't engaging with it, or he really has "tried everything" on it. I told him to use the Contact Us button, but he says it doesn't work.
Now I've tried to use Contact Us on his behalf, and Alex is a slacker 😞 I did not get the email that the AI said was coming, so I cannot create a ticket. I'm hoping that someone from Udemy will see this and help a brother out. A direct link to put in a support ticket that does not go through your slacker AI would help too.
