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Hello I have seen discussions about problems with uploaded videos not being available I have been uploading videos for some months - they have all being processed and are all available - but recently, they are only available in up to 720p. I have tried uploading older videos which were processed into 1080p as new lessons…
I created my course "Ultimate Guide for Retirement Arranging" and posted it on Udemy and it was rejected, So I did everything all over and submitted again I got the same feedback for not approving it. But they emailed me to contact the instructor community to get the help. That is why II am writing this to get some help…
The video playback issue has been affecting many courses for over 10 days now. This is leading to poor student experiences, negative reviews, and a drop in sales for instructors. Despite multiple reports, there has been no clear update or timeline for a fix. If you are also facing this issue, please share your experience…
i have created a course but whenever I am sharing it to someone, they cant see preview videos in their browsers. Its just a black screen with play button. It has been days and udemy support is saying they dont know. How will i sell my course if this is the case?
I have a student who left me a bad review because the pause button isn’t working. Is this truly an issue. I told him to contact support. Additionally I will report his review. Technical issues are not my problem. Here is his actual review which I tried to decipher: “no pause and challenge its just watching” I’m guessing…
I uploaded several videos using the Bulk Uploader about 12 hours ago, but all of them are still stuck on "Processing." They are standard 20-minute MP4 files, so the format shouldn't be an issue. Before I delete and re-upload everything, I wanted to ask: Is anyone else experiencing incredibly long processing times or a…
I have a newer course called Unbecoming: Reduce Overthinking and Anxiety/Stress and I noticed that the lessons marked for preview and not working on the landing page. I tried a higher quality upload file but nothing. I do get a broken image gif and not a thumbnail so it is likely a tech issue. Any thoughts???
Hi all , Instructors started reporting video playback issues on February 28. It has now been five days, and there has been no meaningful update from the support team. I have reached out more than 10 times, but I haven’t received a proper response. Many instructors are preparing to launch new courses but have paused their…
I am recording my lessons at the platform's maximum allowed quality (1080p), but even after uploading, they still appear in 720p. I would like to know if this is happening to other users as well, and if it might be due to some maintenance or issue on the site.
Hello all.. I would like to check if there is any ongoing issue with video uploads. The videos are processing successfully, but they are not playing in either the student or instructor portals. I have been experiencing this issue for the past four days. Is this just for me or all ?
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