Can't upload my test video

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Can't upload my test video

Hello i am new at Udemy and i can't upload my test video

Here it is the error :

errot.PNG

Any solution ??

4 Replies

Hey @Lawsonkader585, check out this support article with some ideas about video upload issues. 

 

If you're still having issues, please reach out to instructorsupport@udemy.com and the team will be happy to help.

 

Abbie Reyes
Udemy Community Team

I still have the same problem and i did contact the provided email

thanks Abbie

I have been having upload issues since my first course. No solution was given, Udemy decided to upload the videos from me. Does it mean anytime I update my course I have to share my videos with Udemy support staff to upload for me? This is quite frustrating.

Bella
Community Moderator
Community Moderator

Hi @solutionsbridge, I'm sorry to hear you're having constant problems uploading your videos. Have you reached out to our team at instructorsupport@udemy.com to report this ongoing problem? They will be able to investigate what is happening and provide the best assistance possible. 

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