I did not answer policy@udemy.com on time and my course was banned. What should I do?

[Fabiano64]

I created and submitted my first course. I was contacted with an issue by policy@udemy.com which I resolved but the time for the review expired and now I can not even access my course. The course shows as BANNED. Can you please help, I can't think of all the work I've done just gone like this. Thank you. Fabiano

[LawrenceMMiller]

Contact instructorsupport@udemy.com. Remember that it is Sunday and you aren't likely to get any response until late in the day tomorrow.

[SaidSafarov]

Hey, if someone banned from Udemt, is he allowed to create new account and start from zero? with new videos topics and subjects

[Mafer R]

Hi @Fabiano64 please keep in mind the community is not an escalation channel, and only the Policy team can look into this for you. Feel free to bump your ticket by reaching back again to policy@udemy.com. Thanks!

Fernanda Rivera

Community Moderator