Need HELP, For Verification Process..

[StephenRosenthal]

Hello All,

It's Stephen Rosenthal,

11 days ago, I submitted an ID document (Government issued National ID Card) and Persona verification Process..

Also submitted the statement with a digital signature.,

But I have not received any update yet..

Also Contact, policy@udemy.com
instructorsupport@udemy.com
support@udemy.com
Verification@udemy.com

But not received any solution..

[SAPBuddy]

Seems there is huge delay in all support functions.

[AineP]

I got it done in a matter of minutes a few days ago

[Bella]

Hi @StephenRosenthal, I'm sorry the verification process is taking a little longer than we'd like. I recommend checking your email again as the Trust & Safety team should've responded to you by now. You can feel free to reach back out to them if you have any follow-up questions!

Thanks for your patience! 

Bella Almeida

Udemy Community