Quality Review Process: notice on wait times

[Abbie]

Hi everyone,

We've seen a recent spike in new courses submitted for review, leading to longer waiting times when publishing new courses. The Quality Review team is working on serving these requests as quickly as possible, but we may not be able to review all courses within the usual window of 2 business days.

We appreciate your patience during this time.

[Manan904]

I submitted mine on 28th April and nothing yet. Eagerly waiting for any information.

Do they send a mail once they start reviewing or it just goes live all of a sudden?

And if they do, how much time does it take post such a mail?

[Abbie · Accepted solution]

Hey @Manan904, to check the status of your course, go to the Instructor Dashboard. A label will appear showing if your course is Live, In Review, Submitted for Review, or Needs Fixes. The Quality Review Team will give feedback on the course feedback page, and they will inform you whether the course has been approved, or if it requires fixes.  If the Quality Review Team does not identify any required fixes, your course will be live and published in the marketplace. 

This article shows how you can view the review team’s feedback, and how you can mark required changes as fixed or respond to the review team directly.

You will receive an email when your course is done being reviewed, which will include a link to your course dashboard, where you can see feedback.

Check out this support article for more info about our Quality Review Process.

Hope this helps!

[KHDOUDI_ABDEL]

Hello,

Once the review process done i received an Email saying that my course review is done i have to correct some issues.

I did it.

And once it went live i received an Email of congratulation witht the link of my course.

Good luck.

[Russel441]

I see there is a delay in review processes. My test video has been in the queue for 15 days and still no review. Is this normal or has it somehow slipped through the cracks? Many thanks..

[SaadSaleem]

I changed the recording setup slightly now it has been over 15 days since i have submitted a test video and still haven't heard from you

[Abbie]

Hey @SaadSaleem, 15 days seems unexpected. Please reach out to instructorsupport@udemy.com and feel free to ask for an update on your test video review.

[MumtazMangi2020 · Accepted solution]

Hi,

I am very thankful for.

Regards 

[MumtazMangi2020 · Accepted solution]

200% agree with.

Regards

[AbdulWali690]

My new course has been submitted for review and it's been 3 days since then but not yet reviewed. Thanks for the update.

[JohnCourtenay · Accepted solution]

**LIVE as of 21:12 (UK time) on 9th May - so 5-6 days seems to be about right at the moment**

**Course went to IN REVIEW about an hour ago (approx 16:30 on 9th May), cautiously optimistic this will be approved today**

Hi @Abbie

I submitted a course early hours on the 3rd May (03:30 UK time) and wondered how long it would take to review, it's been around 4 days or so, but the course is only a 30 minute one, just trying to work out if it would be this week or whether the review is likely to be completed on Friday or earlier.

Thanks,

John

[ElianaC]

Hi @JohnCourtenay, @AbdulWali690 we've seen a recent spike in new courses submitted for review, which is currently leading to longer waiting times. Once your request is next you'll be hearing from the team. 

[Rikarigger]

Hello Eliana,

i have resubmit my course for the request from reviewer, the last edit is on 8th, until now more than 6th days i still dont have any replies for my course, is it normally?
Please let me know how many days i need to wait for approval?
Thanks

R

[Chiranjit360 · Accepted solution]

hello, Thanks for the update. I think it takes more than 2 days. I submitted my course 2 days ago but it's still in reviews. it's ok for me to wait. hope the team doing Great. Have a good day

[ammar · Accepted solution]

thank you very much

[Ctutors_2020]

Please as a new instructor I m trying to be guided properly.

Under my course in my own dash board, I have teaching on SAGE Accounting as number one and MATHEMATICS as number 2. 

These are the two courses there.

My question is can I be publishing both of them whenever I want or there are processes in doing that. Just help sorry bordering you.

[Ctutors_2020]

Please I want to thank you for your help so far. 

I m having another problem uploading my video under the curriculum.

I had an error message which says that problem signing my chunk after the video has gone up to 40%.

I need help please.

[Andrew_Edwards]

Thanks @Abbie! 

[TinaWilliam739]

Hello Abby,

Thank you for your feedback, how will a new instructor know if thier course was approved or not?

[Abbie · Accepted solution]

Hey @TinaWilliam739, to check the status of your course, go to the Instructor Dashboard. A label will appear showing if your course is Live, In Review, Submitted for Review, or Needs Fixes.

If the Quality Review Team does not identify any required fixes, your course will be live and published in the marketplace.

[RegNel]

Hi Abbie, I submitted my test video on the 28th of April and it is still in the queue. Is this normal?

[ElianaC]

Hi @RegNel Since the team is dealing with a backlog, we are suggesting instructors wait up to 15 days for test video feedback. 

Eliana Cerna

Udemy Community 

[TinaWilliam739]

Where on the dashboard? Can you send me a screenshot of what I am looking for?

[TinaWilliam739]

Thank you

[VipinJoshi · Accepted solution]

@Abbie @ElianaC Earlier this morning I received a mail from Udemy that the courses are approved. Earlier the courses were made private(Invitation only). I have made changes in course settings from private to public and again it is showing that the courses are in review. Kindly review the courses again as I thought if I change from private to public, It won't go through the review process again. 

I have made changes from private to the public because courses were not showing live on udemy market search place.

I have uploaded these courses from mail id: chandravipin1991@gmail.com

[KitEason]

Hi @Abbie ,

please do you have an update on wait times?  I've had a test video awaiting review for three weeks now.

This obviously has the potential to cause quite big problems.  If there is an issue with the test that I can't retroactively fix in other material recorded since, I might effectively lose several weeks' work.

Many thanks.

Kit

[HatemMohamm328]

@Abbie 
Hi Abbie
I submitted my test video on April, 28 and still, there is no feedback. I've been waiting for about 20 days now.

[DalbirMaan524]

Why not hire capable people who can do it for you.   There are established skilled people who can do this for you. 

---

@Abbie wrote:

Hi everyone,

We've seen a recent spike in new courses submitted for review, leading to longer waiting times when publishing new courses. The Quality Review team is working on serving these requests as quickly as possible, but we may not be able to review all courses within the usual window of 2 business days.

We appreciate your patience during this time.

---

[Cristi S.]

I think practice tests get an instant approval, am I right?

[ElianaC · Accepted solution]

Hi @Cristi S., yes, once the practice test has been completed, you can make it live in and publish it.

[Divyadassani2]

I am unable to post any pictures of my work.. Neither I do any modifications... I have made a video recently.... How do I post pics and video of my work as an instructor...? 

[anneparmeter]

I'm awaiting my course reviews to be posted publicly, and I know some students completed and reviewed the course ten days ago.

Can anyone answer, do all course reviews get posted? Is this just a delay on Udemy's side? I want to make sure to have reviews on my course before I start marketing it.

Thanks!

[ElianaC]

Hi @anneparmeter maybe something about the review was flagged by our spam filter. Udemy uses an algorithm to scan reviews and look for behaviors that might indicate that the review is fake/spam. If you believe these reviews were filtered incorrectly, you can reach out to policy@udemy.com and ask them to double-check.

[anneparmeter]

What a nightmare!

Thanks for the info!

Anne

[AdegokeOmot1]

Thanks for the update.

[Ysbc Naija]

We understand @Abbie. It is not easy to review and aprove the works of these so many people. Keep up the good work. The Lord is your strength