When will the automatic messages (welcome and course finish) be back?

[HansPlcGuy]

Hi Udemy,

as it looks now, the automatic messages are turned off by Udemy due to the high load on their servers.  That´s fine, but how do we know when they will be turned back on?  Will we be notified?

At the moment I am sending welcome messages manually to my students and it would not look very professional if they all of a sudden get 2 welcome messages (one manual and one automatic) because the automatic messages are working again, if you catch my drift...

Thanks!

Hans

[CarstenMuessig]

I also send manual welcome messages at the moment and hope that re-activating automated welcome messages will only take effect for new students who enrolled after re-activation (whenever this will be).

[Lili · Accepted solution]

Hi @HansPlcGuy - the welcome and congratulations messages are now reenabled. You can read the full announcement here.

Thanks!

Lili - Community Manager

[HansPlcGuy]

Thanks alot for your feedback Lili!

Best regards,

Hans