10-16-2023 05:43 AM
Hi ,
i am doctor ismaeil . i started to upload my course on Udemy 2 weeks ago , but there are some issue i had to fix ( they asked me me to rewrite my name and i did , and to reupload my course profile picture )
... they always communicate with me on mail , but for 3 days they didn't and i need to finish my course .
i hope someone help me or guide me to communicate directly with Udemy Quality review team ;
Thanks
10-16-2023 07:31 AM
Hi @DrIsmaeilMo325,
Thanks for sharing this situation with us.
Your case is being reviewed for the Instructor Support team and they will send you a response via email today. We will keep you updated via email.
Have a great day!
10-26-2023 08:22 AM
Udemy support deserve weekends off too! 🙂
I would allow a few 'business days' (mon-fri)
10-26-2023 09:03 AM
Hey @DrIsmaeilMo325
Udemy always reply their instructors through email in their working days(Monday- Friday). So you can wait they will respond you in their working days.
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