HDelete a promotional video

Hi, do you know how to delete a promotional video?

I can't do it without submit a new one and it'will be useful becouse without a promotional video the students subscribes to the free course to watch it, becouse I can set some preview lessons in free courses.

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Comments

MariaG

Hey @AlessandroP
, unfortunately, promo videos can't be deleted. They can only be changed for a new one and in order to do it, you'll need to upload the new video on top. Hope this helps!

AlessandroP

Thank you very much. Maybe you know also why my course is not visible at all now on udemy search?It was on top the last days, maibe is not more visible becouse it was created 15 days ago or the problem is that I put a reference to my youtube channel on the description and the system may deleted it? Excuse me but the help desk chat doesn't works in this platform.

ElianaC

Hi @AlessandroP
I'll recommend you to reach out to instructorsupport@udemy.com so they can investigate further, they are the best equipped to help you.

Eliana

Udemy Community Team

AlessandroP

Thank you.

@ElianaC
wrote:
Hi @AlessandroP
I'll recommend you to reach out to instructorsupport@udemy.com so they can investigate further, they are the best equipped to help you.

Eliana
Udemy Community Team

AlessandroP

Thank you!

CarmeloCann827

Ho capito credo di saperlo cancellare Ma uo video al momento non ne metto

LeticiaPara1201

How to change it? i uploaded the new one., but still the old one keep appering on the top of the new one. Thanks a lot for your hel[