Hi, I was supposed to get payed on my paypal account this 8 of february of 2019, i was supposed to get payed the month of december 2018.
I didn't, so I contacted the support and they told me that the payment was sent to a Payoneer account. I don't have Payoneer and I've never linked a Payoneer account, so it's pretty unlikely that they sent the money to a card that doesn't exists.
I've checked the payout settings, and Payoneer was Active, Now, I've never clicked the "Set Active" button on Payoneer, my previous payments were sent to Paypal.
I know that I didn't clicked the Set Active by mistake because when I switched from Payoneer to Paypal I've got a confirmation email, if I search the subject about that email, it's the only one.
Most likely Payoneer was set as active without my knowledge because of a bug of the page, maybe from the new instructor view.
Do you think Udemy will care at all to pay me what I deserve or do you think they won't care at all? I've talked to the support, sadly the payment was on a friday so I need to wait to monday until they reply.