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Issues with Video Playback

Hey everyone, 

 

Has anyone been running into issues with video playback from your students?

 

My course has been live on Udemy for over a year and a half with no issues until about 2 weeks ago. 

 

Now random video lectures are getting the spinning wheel of death for multiple students. 

 

I've been able to replicate the issue and it's only fixed when I reupload the file to udemy. 

 

Then it happens again to other lectures. It's an exhausting game of whack-a-mole. Any idea on how to fix this long term?

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