If you're experiencing issues with Udemy not streaming in 1080p on Chrome, particularly on desktop operating systems like Windows or macOS, you can try the following troubleshooting steps:
Check Internet Connection: Ensure that you have a stable and high-speed internet connection. Slow or unstable connections can affect streaming quality.
Browser Settings: Check your Chrome browser settings to ensure that streaming quality is not restricted. Sometimes, browser extensions or settings may limit video resolution. Go to Chrome settings > Advanced > Content settings > Media, and make sure that "Ask when a site wants to use a camera or microphone" is set to Allow.
Clear Cache and Cookies: Clearing your browser's cache and cookies can sometimes resolve streaming issues. Go to Chrome settings > Privacy and security > Clear browsing data, and select "Cookies and other site data" and "Cached images and files." Then, click on "Clear data."
Update Chrome: Ensure that you are using the latest version of Google Chrome. Outdated browser versions may have compatibility issues with streaming platforms.
Disable Hardware Acceleration: Sometimes, hardware acceleration can cause playback issues. Try disabling hardware acceleration in Chrome by going to Chrome settings > Advanced > System, and toggle off "Use hardware acceleration when available."
Check Udemy Video Settings: In the Udemy video player, check if there is an option to manually select the video quality. If available, switch to 1080p resolution.
Try a Different Browser: If the issue persists, try using a different web browser like Mozilla Firefox or Microsoft Edge to see if you can stream in 1080p without any problems.
Contact Udemy Support: If none of the above steps resolve the issue, reach out to Udemy's customer support for further assistance by app. They may be able to provide additional troubleshooting steps or insights specific to your account or device.
By following these steps, you should be able to troubleshoot and resolve the issue with Udemy not streaming in 1080p on Chrome browsers running on Windows or macOS desktop operating systems.
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