Hi, @SyedaRahman777 thank you for letting us know about this issue.
I’m sorry for any trouble caused. Please know that your efforts are greatly appreciated.
I was not able to find any recent email sent to our support team about this issue. Could you please send us a new one to our Instructor Support Team? click on any article support and then click on the "Contact Us" option on the right side, please attach the course image so we can try it on our end.
Let me know once you send the email to make sure we get it.
Best regards,
... Ver mais