Hi @Maddy ,sorry the process is taking a little longer than we'd like. We ask instructors to expect a response time of approximately 2 business days from the time you reached the team, as this may vary depending on the volume of tickets received. Feel free to bump your ticket by reaching back to them through instructorsupport@udemy.com I'm sure the team will get back to you as soon as your email is next. Eliana Cerna Udemy Community Team
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