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Hi @j0pewd. As @LawrenceMMiller responded, "You are right." And no it is not about "Reviews" it is something much deeper. As someone with 50+ years experience in the Software Engineering realm, and after years in the corporate senior executive IT ranks, and now years of training all levels in the corporate arena as well as the higher education ranks, I see one glaring issue.

Organizations are focused on being reactive, or as we say in the planning world, "tactfully focused." To be strategic, which is paramount for any organization to be successful, this means an organization must be "proactive." As someone who helps executives put together their 5 to 10 year strategic plans, I see this as one of the glaring problems now with Udemy. They're just reacting. And you "hit that nail on the head" in an earlier post of yours @j0pewd in this stream. And their reacting is getting worse monthly. I believe that their Quality Control is totally out of control with their regression testing not being done because that takes a ton of experience and increases costs. So what do organizations do, they do "happy path testing" not finding the defects that their fixes create in the problem they are currently working on.

This happening in organization after organization, and they eventually fall into disrepair and disappear from the marketplace. It's all about cost-cutting. Reducing highly paid support staff and substituting them, if they even do that, with lower priced, less experienced out-sourced resources. I have seen this countless times. And with the problems that I reported to support over the last 2 years or so, this is exactly what I have seen in the multitude of additional problems rising when support attempts to fix the initial problem.

Is this where Udemy is?

I teach Business Analysts to never look on the surface because on the surface, what you see as a problem Is not the problem, but the effect of the problem. A resulting outcome of the real problem. And so, to complete the process, the BA must determine the real cause. And then address this cause. This is why a good Business Analyst always conducts cause and effect analysis on all perceived problems. If you do that with what so many claim is a "Course Review Problem" you see that is a manifestation of a far greater problem that is revealing itself in this result. That is what Udemy must deal with otherwise things may not go so well for them.

I will end this comment with the quote that I posted yesterday in a discussion with Lindsay Marsh. This is a direct quote by Elon Musk made early this week:

"When a company prioritizes ideology over fundamentals, when management makes decisions based on what sounds good in board meetings, rather than what actually works in the real world, that company dies. Sometimes slowly, sometimes quickly, but the outcome is inevitable."

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