Best Of

Re: ❗️**Announcement** Course ratings suddenly dropped or dissapeared❗️

@Abderrazzaq Kharroubi @Voider2049 No. I don't think it is like that. Or maybe the period is less than one year. I have a course that is less than a year old. It went live last November I think, and it suffered as well. Within 5 minutes, average rating dropped from 4.3 to 3.4. And it does not even make any sense. I mean look at overall student feedback. 48% gave 5 stars and 29% gave 4 stars or 4.5 stars. That totals up to 77% reviews which gave the course 4 stars or higher. But overall average rating results out to be 3.4? What kind of arithmetic is this? It does not make any sense. It is definitely a bug and Udemy is super slow to fix it. Same is true for my other courses as well. Arithmetic makes zero sense.

Re: Announcement: Udemy Restructuring Update

Chrystie protect yourself as well. Continue to float around your resume and stay connected in your area. You are only allowed to be positive in public and on this forum but loosing 20 percent of the udemy team is a unsettling place to be. Udemy stock and financials are also looking poor. I have been preparing for a chance my income reaches zero on udemy. Protect all of ourselves in this coming year. Stay nimble and innovate in your own personal lives.

Re: No voice-ove video issue

Hi @Mostafa_Peysokhan

Thank you for your question!

If you have any comments about the review you received, you should be able to communicate them directly to the reviewer. They will get back to you with additional information if needed, which could help clarify this situation.

You can check more information on how to do this in our Viewing Course Feedback article, as well as this article about our Quality Review process.

I hope this helps, but please let me know if you have any questions!

Re: Bug on Courses' Average Ratings (!?)

@Abderrazzaq Kharroubi yes, if all your reviews that made the score are too old and rotate out while you didn't get any new ones in the meantime, the score would be 0 as there are no eligible reviews available to make a score.

I think it's 12 months, after then reviews rotate out of the calculation.

Re: ❗️**Announcement** Course ratings suddenly dropped or dissapeared❗️

@Abderrazzaq Kharroubi yes, if all your reviews that made the score are too old and rotate out while you didn't get any new ones in the meantime, the score would be 0 as there are no eligible reviews available to make a score.

I think it's 12 months, after then reviews rotate out of the calculation.

Re: ❗️**Announcement** Course ratings suddenly dropped or dissapeared❗️

Hi Instructors,

We wanted to give you a quick update regarding the ongoing issue. Our engineering team has prioritized this and is actively working towards a solution. We understand how important this is, and we appreciate your patience during this time.

We will keep you informed and share further updates as soon as we have more details.

Thank you for your understanding and continued support.

Re: ❗️**Announcement** Course ratings suddenly dropped or dissapeared❗️

@ElianaC I think this discussion getting more heated than it already is could easily be prevented by Udemy finally updating us on the matter. Silence and crickets is not it. Also: Are students informed that the current ratings are not reliable?