Best Of
Re: Low Ratings
Hi @georgeshahat @RobertBrown028 @AhmedMagdyMohamed @DamianMcKinnon, thank you all for taking the time to share your feedback. We understand how important this is for instructors and will continue to forward your insights to the appropriate teams at Udemy. We want to be transparent and clarify that we currently are not prioritizing updates to the weighted average rating or requiring written reviews, but when we do, your suggestions will certainly be evaluated.
At this time, I recommend reading our Course Reviews FAQ for more details about how the reviews system work, and reach out to policy@udemy.com if you suspect that there are any inconsistencies.
Once again, thank you for your comments. Our team is very grateful for your passion, engagement, and willingness to share your opinions to help improve our product.
Bella Almeida
Udemy Community
Re: Low Ratings
Hello everyone,
I've been following this thread with great interest and appreciate all the insights shared. I want to bring up an issue that I believe affects the integrity of our rating system: the potential for personal grievances to skew reviews. While most feedback is genuine and constructive, there are instances where individuals from our past, perhaps due to personal disagreements, might use the review system to express their dissatisfaction, affecting our professional reputation and the perceived quality of our courses.
I believe it’s crucial for platforms like UDEMY to have mechanisms that can filter out reviews driven by personal biases unrelated to the course content or delivery. This is not just about protecting instructors but about ensuring that prospective students receive accurate and fair representations of our courses. Transparency about why a course was rated poorly can often clarify whether the feedback is content-related or personally motivated.
Thank you for considering this perspective. I'm looking forward to seeing how we can work together to enhance the reliability of your review system.