Test Video

nevyoung

Hi - New instructor. Please advise on when I can expect a response to my test video submitted 8 days ago. I am concerned that I might have submitted it incorrectly. I do see that it is marked for review. What has been the experience of other instructors in getting responses to their test videos? Thank you.

ElianaC

Hi @nevyoung Usually the Test Video review can take up 2 business days, if you are unsure you submit it incorrectly, I'll suggest you reach out to the Instructor Support team so they can verify this information here.

Eliana Cerna

Udemy Community Moderator

SantiagoRodriguez

Hello, I uploaded my test video on april the 16th and I do not have any feedback until today the 29th! Please help.

ElianaC

Hi @SantiagoRodriguez I see that you've been waiting for feedback beyond the normal wait time, and I've alerted our Quality Review Team, so that your test video review can be prioritized. A member of our Review Team will be replying with feedback on your test video page shortly.

Apologies again for the delay you've experienced, and please let me know if I can provide any additional help or assistance.

Eliana Cerna

Udemy Community Moderator

SantiagoRodriguez

Thanks Eliana, unfortunately I am still waiting, tomorrow for whole month already!

Life Coach

I have waited for 3 weeks and still no update on my test video

MarinaT

Hi @SantiagoRodriguez
,

We are sorry to hear you still haven't heard back from the team all this time.

Can you please open a support ticket here?

Unfortunately, we are experiencing internal issues with test videos at the moment, causing a delay with feedback.

MarinaT

Hi @Life Coach
,

I am very sorry for that!

Unfortunately, we are having internal issues with test videos at the moment.

You can open a support ticket here.

Life Coach

Okay I understand that you have issues. Will patiently wait till I get a feedback