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Video controls don't disappear when playing
Hello, There are 2 days now, that the video controls don't disappear, so that i can see the full video without covering parts of it. I have tried everything , like cleaning cookies, viewing in icognito mode, trying all possible browsers, and different PCs. But the problem remains. Could you please advise what is the issue…
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AI
AI is for good or bad?
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Feedback on Video Player Usability Issues
The platform has several usability issues with the video player: Pressing the "space" key to pause/unpause sometimes causes two identical videos to play simultaneously. Clicking on the video player occasionally fails to pause or resume playback. The transcript hinting and autoscroll features do not work as expected. These…
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payment methods
hello... my name is Hany Mansy, from Egypt... recently we are facing a problem with online payments, Are there any alternatives regarding payments?
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Increasing awareness for Marketing course in Arabic language
Hi Everyone, I'm new member here, and It's my first Marketing course in Arabic language about how to create a full marketing plan along with implementation, do you've any recommendation how to increase reach and awareness inside the platform and using Udemy tools because my awareness for platform features somewhat narrow.…
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My videos stopped playing
Can anyone help? My Videos stopped playing. I reloaded the page and it still didn't work
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Can't find my course in search results
Hi Udemy, i just publish my second course, however i couldn't find it in search results. can you help in that ?
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the Autoscroll in the transcript didn't work for long time
Hi I tried different ways to fix the Autoscroll in the transcript because it didn't work for long time. Could you please fix it or tell me how to fix it? Thanks
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What should I do in the first 30 Days after my course is created? Appeal to your network.
When you publish your course on Udemy, you have the opportunity to fire off a coordinated course launch that is heard all over the world (or, at least, in certain parts around the internet). Remember, when courses have momentum their first 30 days, and there is a swarm of students, reviews, and activity on your course…
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Cannot edit Closed Captions
In my new course, I am prevented from editing the closed captions. [ I am using Firefox or Chrome on a Windows 11 computer. ] …this should be super-easy, but the Udemy Help feature doesn't solve my problem.
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Bug on Courses' Average Ratings (!?)
Hi everyone, has anyone noticed a drastic change of their course ratings today (Sep 20, 2024)? I have a course that has no longer any reviews (showing 0) on its landing page nor in the dashboard, while my 2 other courses went from 4.11 to 4, and 4.19 to 4.10. They all have hundreds if not thousands of reviews, so all this…
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Add additional resources
If I post a video, can I put in additional resources for my students later? 2. Can I put in the resources a link to my other videos in Udemy? 3. If I create a video for free, where do I specify it?
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Revenue
Anyone else not get any sales from Sept-Nov? I was getting some each month, just curious.
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Course Creation Tips
Hello "What’s one piece of advice you wish you had when creating your first course?"
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From free to paid
Hi, Sorry if this has been asked before. Originally, I was planning to publish my course for a price but due to some technical issues, looks like it is not going to happen any time soon. And until those issues are fixed, I want the stripped version of my course to be available for free by taking out a portion. When the…
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Still Not Approved!
I've done the approval process twice and nothing yet. I did a new one today but my first one was over a week ago. It says it takes up to 2-3 business days but so far nothing. Any reason why?
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Udemy course
What are the best strategies for increasing student engagement in my Udemy course?
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Category
Hi everybody! I am Tim Chui and I have just launched my first course. I teach on plant engineering subjects. I find that the category that we have to select when developing a course is quite limited for the engineering topics. There's even no category called "Engineering". I hope Udemy could expand on this category.
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I can't upload more videos to my course, why?
Hi, it's my first time uploading a course in Udemy, I upload the first video, but now I don't have the option to add more lessons. how can I get support? clicking in the 3 lines should open the option to add the video but is not working.
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Badge/Rank Change Issue Post-Update
Hi Instructors, We’ve encountered an issue with our badges here in upkaizen. Previously, we had the "Mentor" badge, but it now appears as "Storyteller" instead. We recently changed our name and logo (same account), so this discrepancy might be related. Has anyone else experienced this problem? If so, could you please share…
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Newbie
Any insider input that "you wish you knew" when you first started out with Udemy and developing your first course?
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New course price structure for different countries
Hi, I am about to launch a new course. Do we have an option to choose which country we are going to launch the course or will be launched globally by default. how is the course price structure decided?
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How to add prepared subtitle file(s) to the curriculum
Hey there. I'm uploading my first course and can't seem to find a way to include .srt files along with the .mp4 videos. I've looked into it and it says only .vvt file format is accepted. I mean I can convert my .srt files to .vvt somehow but how can I upload those while I'm on "Curriculum" page. Thanks in advance.
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Free Coupon -
I have just launched my first course and I have created the 100 free coupon. I have sent the coupon link to potential students. I find that when they clicked on the link, they are still asked to pay? Can someone tell how this free coupon works? If I do some marketing on my own, can I use the Udemy logo?
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Course enrolment payment not reflecting.
Hi, there, I'm a new instructor on Udemy, I just published my first course a couple of days ago ( approximately 2 weeks now ). However, I noticed new students joining the course but the payments are not reflecting, which means the payment is not updated on the instructor dashboard. I'm not sure why this is happening.…
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Posting a course that is on another online LMS
My current online LMS had suggested that it had a relationship with udemy. I didn't see it listed on your business connections to other lms sites. My current LMS was charging fee to create a connection to udemy. Is it possible to also post the course on udemy without creating that connection? Thank you.
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How long does the review feedback takes and can I contact support on phone
Hi, I have submitted my course for review but still waiting. is there any way to contact the helpdesk on phone?
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specific tools or learning
In today’s rapidly evolving tech landscape, what do you think is the most important skill to develop for staying competitive in your field? Are there any specific tools or learning strategies you’ve found especially useful in mastering new technologies?
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Puplish course
I want to puplish my course and I have a problem with the ID I upload different ID and still not working
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My udemy business revenue not updated for the october 2024 ?
When will Udemy update the Udemy Business revenue for October 2024? If you are an instructor, has your Udemy Business revenue been updated? If so, please let me know so I can take this matter to Udemy Support instead of the community. Note: This is my first time using Udemy Business
