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Instructors — Please Raise Your Voice on the Video Playback Issue
The video playback issue has been affecting many courses for over 10 days now. This is leading to poor student experiences, negative reviews, and a drop in sales for instructors. Despite multiple reports, there has been no clear update or timeline for a fix. If you are also facing this issue, please share your experience…
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Is Udemy Planning to Stop New Video Uploads? Ongoing Playback Issue Concerns
This may sound like an unusual question, but the current situation is raising serious concerns. Many instructors reported a video playback issue about 10 days ago. As a web developer, I find it difficult to understand why such a basic issue has still not been resolved. Even a temporary fix should normally be possible…
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How can I upload attachments and display them below the course catalog or course description?
If the course includes attachments, how do I upload them? How can students download them? These attachments can be files such as Word, PDF, Excel, etc.
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Fear God , Not Man
FEAR GOD, NOT MAN Belove please, our Lord and Savior Jesus Christ teaches us in Matthew 10:28 not to fear those who can kill the body but cannot kill the soul, but rather to fear God who has authority over both soul and body 👏, hallelujah 🙏.Many times, we allow fear of people and situations to control us, yet the Word…
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Is there a way to bulk upload Quiz questions (not Practice Tests)?
Hi everyone, I'm currently building my course and I've noticed a major difference in how questions are handled. While Udemy allows for bulk uploading questions in the Practice Test section, I can't seem to find a similar feature for the standard Quizzes within the curriculum. Right now, it seems I have to enter each quiz…
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Poor response from the support team for videos playback issue
Hi all , Instructors started reporting video playback issues on February 28. It has now been five days, and there has been no meaningful update from the support team. I have reached out more than 10 times, but I haven’t received a proper response. Many instructors are preparing to launch new courses but have paused their…
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My course’s preview videos are black screen with a play button in everyone’s browsers.
i have created a course but whenever I am sharing it to someone, they cant see preview videos in their browsers. Its just a black screen with play button. It has been days and udemy support is saying they dont know. How will i sell my course if this is the case?
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Pause button not working?
I have a student who left me a bad review because the pause button isn’t working. Is this truly an issue. I told him to contact support. Additionally I will report his review. Technical issues are not my problem. Here is his actual review which I tried to decipher: “no pause and challenge its just watching” I’m guessing…
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How do I communicate with other instructors on the platform?
How do I communicate with other instructors on the platform? I haven't been able to locate a private message feature or any contact details like email addresses. Am I missing something about how the platform works? Does Udemy strictly prohibit direct communication between instructors? If that is the case, a simple 'yes'…
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Videos not playing in browsers
Videos uploaded after 27th February are not publishing correctly. While processing completes successfully and the videos are attached to lectures, playback fails in the video player. Videos from the same course that were uploaded before 27th February are playing as expected.
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Issue with Video Uploads and Playback
Hello all.. I would like to check if there is any ongoing issue with video uploads. The videos are processing successfully, but they are not playing in either the student or instructor portals. I have been experiencing this issue for the past four days. Is this just for me or all ?
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First course marketing.
Hello all, I’m excited to be part of this community! I recently published my first Linux course on Udemy, but so far, I haven’t had any sales. I am a novice in the world of marketing; I don't even use Facebook for handling distractions. So I don't have too much reach on the social media as well Now could you share what…
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Add a Verification Progress Dashboard to ease new instructor anxiety.
As a new instructor, I've already created my course, but when I tried to submit it for review, I was prompted to complete the identity verification. I have already submitted my documents, but there is no way to check the verification progress, which isn't very user-friendly. Although the stated wait time is 2-3 days,…
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New to Udemy
Hi everyone. Based on all I've seen and heard, it looks like I'm doing things backward. It's in my nature to always be different! I was an adjunct at a public research university for 10 years as a side hustle. My full time job was in the administration. Over the course of a decade, I wrote the syllabus for 4 different…
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Why does my created course show a date of December 1969? (As shown in the image)
I created a course, and although it hasn't been submitted for review and is currently in preview mode, I noticed the creation date is 1969. I have no memory of changing this date during the creation process, and I've been looking for days but don't know how to adjust it. Can someone tell me how to change it?
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Using word-puzzle games like Letter Boxed as learning examples in Udemy courses is it okay?
Hi everyone, I’m an instructor / course creator (or planning to become one) and I had a question regarding using game-style examples for teaching concepts on Udemy. Context I’m thinking of using a word puzzle game concept similar to NYT’s “Letter Boxed” as a teaching example in my course (for example: explaining logic /…
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Course approval delay
Hi all, I uploaded my first course and received a few requests for fixes. I received those instructions separately within a few hours. Once I fixed everything, it seems to be taking longer, and I’m still waiting for it to be published. I addressed all the issues two days ago, but it is still showing “Submitted for Review.”…
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Is anyone else experiencing videos stuck in "Processing" today?
I uploaded several videos using the Bulk Uploader about 12 hours ago, but all of them are still stuck on "Processing." They are standard 20-minute MP4 files, so the format shouldn't be an issue. Before I delete and re-upload everything, I wanted to ask: Is anyone else experiencing incredibly long processing times or a…
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Concerned About Udemy’s Recent sudden Changes What Do Other Instructors Think?
I just noticed that all courses now seem to be automatically included under the Personal Subscription plan. I also noticed a UI change that clearly prioritizes subscriptions. Udemy appears to be going through some significant changes. Given what has been happening with promotional sale attribution and the increasing focus…
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How to create 40 multiple-choice practice tests of 50 questions each
As Udemy only allows two practice tests, I am struggling to work my way around this. I am looking to have 40 practice tests, each practice test would have 50 multiple-choice questions. Please can someone advise me how to achieve this? Thanks
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Preview Lesson Videos not working on Landing Page
I have a newer course called Unbecoming: Reduce Overthinking and Anxiety/Stress and I noticed that the lessons marked for preview and not working on the landing page. I tried a higher quality upload file but nothing. I do get a broken image gif and not a thumbnail so it is likely a tech issue. Any thoughts???
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Uploaded Videos Displaying in 720p Despite 1080p Recording
I am recording my lessons at the platform's maximum allowed quality (1080p), but even after uploading, they still appear in 720p. I would like to know if this is happening to other users as well, and if it might be due to some maintenance or issue on the site.
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Positive Feedback but Low Rating How Should I Handle This?
Today I received a surprising review. The student marked all the parameters positively (valuable information, clear explanation, engaging delivery, etc.), but still left a low rating. Can I complain to Udemy? Will they take any action in such cases? Most students usually do not respond when contacted. I would love to hear…
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How much content is too much?
HI everyone. I've been struggling with how much content to put into a course. I have been teaching my material at the college level for 10 years, so I have a good sense of what works. I published a book late last year on my coursework and am now looking to create an online course from that content. The book covers three…
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New Instructor Challenge Completed
Hi, I just published my first course and not sure whether I received the "shout-out" reward. Where would I find this? Thanks!
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Just published, advice please
Good afternoon! After having wanted to publish a course on Udemy since August last year, I'm really pleased that I've finalised all my content over the last week (having had some space to do so). Was slightly sighing when it then said it takes 2-3 to be published, as I have friends who were keen to help me review and build…
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Course Launch
How can I launch my courses?
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How can I market my course?
Some version of this question is one of the most common by instructors so I thought I would write this, which is a summary of advice from many experienced instructors. I have compiled a list of things you can or should do to market your course. None of these are short term or an instant path to riches. But, they are things…
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Introducing myself
Hello all. I'm Manu Indrayan from India. I have recently joined Udemy as an instructor. I specialize in Financial skill building programs. All my courses are derived from my real life learnings experiences as and entrepreneur for the past 30 years. I'm happy to be amongst you all. I would love to get some guidance on…
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how long it takes for processing my video on my course ?
how long it takes for processing my video on my course ? it is still processing 30 min ago
