Price issue

LabeebMeshel
LabeebMeshel Posts: 11 observer rank
in First-time course creation

I made a coupon for free and it says it is not activated. What is the solution?

LabeebMeshel_0-1713431092114.png

Comments

  • ElianaC
    ElianaC Posts: 5,383 Udemy rank

    Hi @LabeebMeshel
    Sorry to hear that! It seems that you need to check the expiration date of the coupon by accessing "promotions" and you will see the following ( see screenshot)

    ElianaC_0-1713441320516.png

    Make sure the coupon is active by toggling the status button from off to on. If the issue persists, please send the report to the Instructor Support team. To contact the team, please open the help center article here and click “Contact Us” on the right.

    I hope this helps!

    Eliana

    Udemy Community Moderator

  • LabeebMeshel
    LabeebMeshel Posts: 11 observer rank

    Screenshot 2024-04-18 145032.png

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