Question about "# of Emails"

goyashy

Hi There,

I saw the new feature added on the communication > emails section that says "# of Emails" so while this is not directly clear - when i hover over it says:

I have over 25000 students, half of these students are non UB, how come the number is just 76 for the number of people receiving these emails, is there something wrong here? or is this just me?

I can understand that people unsubscribe, but 76 seems very very low. Note this is the only way to upsell my courses to students.

Best

Yash

ElianaC

Hi @goyashy
I see you are confused about this! To better understand the statistics you will need to send a request to the Instructor Support team as they will be able to evaluate your case and respond accordingly. To contact the team, please open the help center article here and click “Contact Us” on the right.

Eliana

Udemy Community Moderator