Unable to login for days

Dear all, I have been unable to connect to my account for days.

I am able to pass the first verification, but the second nope, the one they send you an e-mail.

I never receive the e-mail.

Anyone facing the same issue.

I am logged in using Facebook, cannot even login from gmail.

It does not say anything.

Answers

  • Bessy
    Bessy Posts: 883 Udemy rank

    Hi @JorgeGuerraPires thank you for letting us know about this.

    I’m sorry that you have encountered issues when logging in!

    To better assist you with verification issues, contact our Trust & Safety team at policy@udemy.com. They will be able to check your account and provide you with more information regarding your account status.

    Best regards,