Home page show white screen

dimitarchakarov
dimitarchakarov Posts: 2 observer rank
in Stories and inspiration

Hi, a month ago I had this problem where, when I logged in, the home page didn't load—it is blank.

Comments

  • Bessy
    Bessy Posts: 883 Udemy rank

    Hi @dimitarchakarov I’m sorry you're experiencing a blank home page when logging into your account.

    To troubleshoot this problem, I recommend checking out our support article on troubleshooting website issues. It provides helpful steps that may resolve the issue.

    If the problem persists, please contact our Instructor Support team by clicking on the "Contact Us" option on that article, so they can further investigate any possible bug in your account.

    I hope this helps 😊

  • DiegoHernán333
    DiegoHernán333 Posts: 33 storyteller rank

    Hi Dimitar,

    Please note that the UDEMY platform is implementing major new features in recent months (migrating to the new community platform and incorporating generative artificial intelligence), this type of technical addition is quite complex and can create delays at certain times,

    If it happens to you again, I advise you to wait at least 24 hours and try again, to rule out this type of inconvenience like the one I described above,

    Hug and GOOD LIFE TO THE RESTLESS MINDS!,

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