I think it will be best if Udemy create an electronic wallet for Instructors.

I am not sure if someone else has experienced this but I have lost my revenues twice or more due to a failed payment to my PayPal and Payoneer. I therefore suggest that an electronic Wallet should be created for instructors for any failed revenue to be reverse back to the wallet. This way, Instructors could withdraw at any time of their choice after it failed to be credited to them.

Comments

  • Beti P
    Beti P Posts: 13 traveler rank

    Troubleshooting failed instructor payouts

    Instructors will automatically receive email notifications regarding the status of their payouts, and whether they have been successfully processed or have encountered an issue.

    If you encounter an unsuccessful payout status, or if your Payout Report is showing that you should have received a payout but haven't, please check the following:

    • On your Payout Settings page, check to see that you have set up a payment method (PayPal, Payoneer, or direct deposit (U.S. only)). 
    • If you have set up PayPal or Payoneer as your payment method, check to see if your PayPal or Payoneer account is verified to receive payments.
    • Depending on the payment method you have selected, contact PayPalPayoneer, or your bank to see if there are any issues with your account.

    If you're still having trouble, please contact Udemy Support by clicking Contact Us. Please be sure to mention which monthly payments you have not received.