Bug: "Assignment feedback is disabled for your organization"

VakoShvili
VakoShvili Posts: 26 trailblazer rank
in Audio and video solutions

I'm getting lots of reports from students who aren't able to submit assignments all of a sudden since yesterday. 10 students already reported within a day. They all get the same error message:

Assignment feedback is disabled for your organization.

Anyone else experiencing the same from their students?

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Comments

  • ElianaC
    ElianaC Posts: 5,720 Udemy rank

    Hi @VakoShvili Thank you for bringing this to our attention! I've consulted with the team, and it appears that Udemy Business learners are facing issues with the assignments. We have reported this issue to our engineering team for assessment and prioritization.

    In the meantime, please encourage your students to report their concerns by submitting a ticket to the student support team. To contact them, please open the help center article linked here and click "Contact Us" on the right.

    Let us know if you need anything else.

  • Hegazich
    Hegazich Posts: 1 observer rank

    Yeah I've been getting these messages on the Class Project where I can't upload any work!!

    "Assignment submission is disabled for your organization."

    what I can do !!

  • ElianaC
    ElianaC Posts: 5,720 Udemy rank

    Hi @Hegazich . Sorry for the trouble! An ongoing issue with the assignment has been reported. However, I recommend contacting Student Support they have the resources and expertise to assist you in navigating the assignment feedback.

    To contact the team, please open the help center article here and click “Contact Us” on the right.

  • CraigW
    CraigW Posts: 1 observer rank

    Same as the above. I'm getting the same messgae and unable to upload assignment. Please let us know when a solution has been found, as without the assignments it will be impossible to obtain the certificate.

  • VakoShvili
    VakoShvili Posts: 26 trailblazer rank

    Hi @ElianaC are there any updates on this issue? My Q&A has been overtaken by students facing this issue. More and more students are reporting every day. And it seems like it's not just with business learners. Many of them are saying it's their personal account.

    My course is built around assignment submissions and feedback from me. So the students are anxious and losing out a lot of value of the course.

  • ElianaC
    ElianaC Posts: 5,720 Udemy rank

    Hi @VakoShvili We understand how frustrating this situation can be and we appreciate your patience. We have checked in with the team, and the issue is currently under investigation. While we don't have an estimated timeline for resolution, we will keep you updated on any developments. In the meantime, please continue to direct students to report their issues to the Student Support team. Thanks again!

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