I have uploaded my test video here, but after being uploaded, its quality has reduced.

Ritika_jindal05
Ritika_jindal05 Posts: 3 observer rank
in First-time course creation

sound quality compromised and video get blurred

Answers

  • RonErez
    RonErez Posts: 292 specialist rank

    That's odd. Are your sure your original had good quality? You might want to contact Udemy support.

  • Ritika_jindal05
    Ritika_jindal05 Posts: 3 observer rank

    Yes i m sure

  • MarinaT
    MarinaT Posts: 2,323 Udemy rank

    Hi @Ritika_jindal05,

    Thank you for your post! I’m sorry to hear about the issues with video quality after uploading your test video.

    As Ron suggested, the best approach would be to reach out to our instructor support team. They can investigate further and ensure everything is working as expected.

    To contact the team, simply click here and navigate to the "Contact Us" section on the right.

    If you have additional questions, please let us know.

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