Why this horrifying email?

I got this email today from Udemy:

"We are reaching out from Udemy's Trust and Safety team because we have noticed that the information in your instructor profile is inconsistent with your course(s) and/or previous information submitted to Udemy.Can you explain why this is?Please let us know at your earliest convenience. If we do not hear back from you within the next 7 days, your course and/or account may be disabled."

I recently updated my profile to reflect my professional background as a Machine Learning Engineer with 4 years of experience in AI, data science, and software development.

I initially created a draft course titled “Learn Urdu in 15 Days” (Because my mother tongue is Urdu) as a passion project and also set profile description related to that course. However, after further consideration, I realized that it didn’t align with my professional expertise or long-term teaching goals therefore I changed my public profile description to reflect my professional background and I also decided to delete the draft to focus on creating high-quality courses that leverage my technical background and provide value to students in the AI and tech space.

What should I do?

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Accepted answers

RajuDyapur745

I think you need to write the same reply what you have mentioned above. That's the truth and they need to know. I am sure, they will consider it.

RonErez

You should answer their email.

All comments

RajuDyapur745

I think you need to write the same reply what you have mentioned above. That's the truth and they need to know. I am sure, they will consider it.

RonErez

You should answer their email.

MarinaT

Hi @TAQI,

Thank you for your post, and I’m sorry for any confusion caused by our Trust & Safety team.

As fellow instructors have suggested, the best approach is to reply directly to the email. If you have any additional questions, please don’t hesitate to ask—the team is happy to assist.