How can I contact the course reviewer

After one-month recording, I submitted the course for review and received the feedback a couple of days.

One feedback is the voice volume is too low to listen clearly, even with earphone. I played the preview as student, which sounded good to me. I replied the feedback four days ago, asking whether the feedback is for all recording or just some. I didn't receive any so far.

Can I know what's the proper way to communicate with the course reviewer? Thanks!

Best Answers

  • RonErez
    RonErez Posts: 386 specialist rank
    Answer ✓

    How long is the course? You could increase the volume in your editing software and reupload everything although I agree that would be a real pain. Usually Udemy’s feedback is valuable.

  • ElianaC
    ElianaC Posts: 5,859 Udemy rank
    Answer ✓

    Hi @std3lqi, Thanks for your question. Regarding your follow-up with the course quality review team, I recommend reaching out to the Trust & Safety team at policy@udemy.com. They have the information needed for you.

    I hope this helps!

Answers