How can I contact the course reviewer

After one-month recording, I submitted the course for review and received the feedback a couple of days.

One feedback is the voice volume is too low to listen clearly, even with earphone. I played the preview as student, which sounded good to me. I replied the feedback four days ago, asking whether the feedback is for all recording or just some. I didn't receive any so far.

Can I know what's the proper way to communicate with the course reviewer? Thanks!

Find more posts tagged with

Accepted answers

RonErez

How long is the course? You could increase the volume in your editing software and reupload everything although I agree that would be a real pain. Usually Udemy’s feedback is valuable.

ElianaC

Hi @std3lqi, Thanks for your question. Regarding your follow-up with the course quality review team, I recommend reaching out to the Trust & Safety team at policy@udemy.com. They have the information needed for you.

I hope this helps!

All comments

RonErez

How long is the course? You could increase the volume in your editing software and reupload everything although I agree that would be a real pain. Usually Udemy’s feedback is valuable.

ElianaC

I hope this helps!

std3lqi

Many thanks, @RonErez and @ElianaC !

Finally, I spent one day to increase the volume from iMovie and upload them again.

RonErez

Hi @std3lqi

I’m glad it worked out. Good luck with your course!