I am struggling with Alex the support bot. It won't let me open a ticket. Please let me talk to someone else. It is useless. How do I contact support
Hi @RonErez I'm sorry to hear you are experiencing issues contacting support. When engaging with the chatbot, you should be able to submit a ticket by typing "submit a ticket" in the provided field (multiple submissions might be required).
The chatbot will prompt you to specify whether you're a learner or an instructor before proceeding to confirm your request to open a support ticket. Once you are next in the queue, you will get a response from the support team.
I hope this helps!
Yes, I kind of struggled with the bot. Thanks for the help!
