After inviting the email of my students to enroll my course, they receive an email with a link to enroll to my course. However, when they click on that link this page appears to them! Could anyone tell me what is the problem and how to solve it?
Hi @Shyma_lotfi, Thank you for reaching out, and I’m sorry for the trouble your students are experiencing with the enrollment link—that can definitely be frustrating. Could you please confirm whether your course is set as a private course? If yes, please know there is an ongoing issue that is not allowing students to access the courses.
In this case, we recommend reaching out to Instructor Support so they can review your course settings and help resolve the issue. To contact the team, please open the help center article here and click “Contact Us” on the right.
Best regards, Eliana Cerna
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