Getting an Image

RoiLevy757
RoiLevy757 Posts: 8 researcher rank
in First-time course creation

Hi,

I have applied for a course image created by Udemy team.

Does any one know how long it takes to get such an image?

Is there a way to see the status of the request?

This is holding me currently for sending the course for review.

Thank you.

Comments

  • MariaG
    MariaG Posts: 2,328 researcher rank

    Hi @RoiLevy757

    The team usually takes 1-3 business days. However, due to the situation at hand, there's a spike in requests. Please rest assured the team will get back to you.

  • RoiLevy757
    RoiLevy757 Posts: 8 researcher rank

    Thank you.

    There has been two weeks already.

    Could you please send me the instructor support email or how i can communictae with them?

    Also, if i make my own course image, does it have to be confirmed by the team before i can send my course for review and this is also expected to take a while?

    This process of identity verification , course image and other steps before my course go public is a major showstoper at the moment,

    Regards.

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