failed identity verification my account

KumarsM664
KumarsM664 Posts: 4 researcher rank
in First-time course creation

I have created my first course in this Udemy, I am from India. I have given my details properly but I don't know at the end system is saying

"Because you failed identity verification your account will be removed on April 19, 2020 12:15 AM. If you believe this was done in error, please complete the alternate verification process with our Trust and Safety team described here."

May I know the reason and also submitted video verification. Please let me know my course status ASAP.

Regards,

Kumars

Comments

  • DYay2810
    DYay2810 Posts: 176 storyteller rank

    You will need to have patience, recently Udemy have seen a spike for these verification videos and in quite a few countries it's still Sunday. So please wait, and I am sure Udemy will get back to you as soon as possible.

  • KumarsM664
    KumarsM664 Posts: 4 researcher rank

    Hello,

    Still awaiting for verification update. Please let me know the status.

    Regards,

    Srujan

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