Verification

Sujithkumar602
Sujithkumar602 Posts: 17 traveler rank
in First-time course creation

It's been 6 days since I've sent my verification video to Udemy team. Still I didn't get my account verified. I am worried that it will be removed tomorrow at 7 pm. Can someone help me to get my account verified before that? I am passionate and new to teach online courses. Please help me to publish my first course.

Comments

  • astroengineer
    astroengineer Posts: 71 storyteller rank

    @Sujithkumar602
    6 days waiting period looks high. I got my video verified within 3 days. Did you check whether the video reached the Trust & Safety team? In case, if your video is a bit long, then it may have a problem in downloading from Email. You can try uploading to Gdrive and share the link to the team.

  • Sujithkumar602
    Sujithkumar602 Posts: 17 traveler rank

    Thank you for your kind response. But it's just 6 Mb and I got an automated response 4 days before. I don't know what to do now!

  • astroengineer
    astroengineer Posts: 71 storyteller rank

    @Sujithkumar602
    I think 6 MB is very less size, so it should be an issue. My verification video is 13MB, I guess Gmail can handle up to 25 MB. Can you reply to that email once again?

  • Sujithkumar602
    Sujithkumar602 Posts: 17 traveler rank

    My account has been verified now. Thank you so much sir for your replies!

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