Each review resubmit taking 5 days...

Ankuratudemy
Ankuratudemy Posts: 10 traveler rank
in First-time course creation

Hello, Is it just me or everytime we resubmit the course for review it is taking another 5 days for remarks ?

Reviewer raised one issue with my course on first submit after 5 days which was to add atleast 10 minutes of free preview. I did that and resubmitted. It took another 5 days and today issue has been reopened with same issue😔 . Somehow reviewer failed to calculate the total minutes of free preview enabled. will it take another 5 days to get approval? What do i do if its again reopened with same issue? Any way to reach reviewer directly?

Comments

  • Abbie
    Abbie Posts: 3,191 traveler rank

    Hi @Ankuratudemy
    , If you have questions about the feedback you've received, speak to a reviewer directly from the feedback page and hit reply. Once you hit reply, our team will be notified of your question and will respond back as soon as possible.

    To see an example of how to do this, please refer to this article.

  • Ankuratudemy
    Ankuratudemy Posts: 10 traveler rank

    Thank you @Abbie

    You are correct. It was my bad. I didn't realize there is an option to directly talk to reviewer till i re-read the review update email. I informed the reviewer through the direct connect channel and my course is now Approved and Live. Thank you very much. :)

  • Abbie
    Abbie Posts: 3,191 traveler rank

    That's wonderful, congratulations! :smileyvery-happy:

Categories