rating and review not visible in my course dashboard.

Helping_Hand123
Helping_Hand123 Posts: 6 researcher rank
in First-time course creation

I shard my course with my family members, friends & colleagues and in my social media groups. They said me personally they reviewed my course.

But in dashboard reviews are not showing why?

Please let me know, if there is any issue!

i mailed to policy@udemy.com but i dint get any response from them .

Comments

  • ElianaC
    ElianaC Posts: 5,536 Udemy rank

    Hi @Helping_Hand123
    My guess is that something about the review was flagged by our spam filter. Udemy uses an algorithm to scan reviews and look for behaviors that might indicate that the review is fake/spam. Since you already emailed the policy@udemy.com support, please don't worry once your request is next, you'll be getting a reply from them.

    Eliana Cerna

    Udemy Community

  • Helping_Hand123
    Helping_Hand123 Posts: 6 researcher rank

    how much time will it take to resolve my issue.

  • MeryMejia
    MeryMejia Posts: 352 Udemy rank

    Hi @Helping_Hand123
    ,due to the spike in requests we're still experiencing,

    the responses from our team have been delayed and it's taking around 4 days to receive a reply from the team, please don't worry once your request is next you'll be hearing from the team.

    Mery Mejia

    Udemy Community

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