Help me throught out this - Payment delay

Karpagavalli
Karpagavalli Posts: 7 researcher rank
in First-time course creation

One student purchased my course with a amount of Rs.399/-.In my revenue report it shows you got $1.7 revenue. But I didn't get any amount to my PayPal account, though my PayPal account is Active. Please guide me through this.

Comments

  • AnupShukla
    AnupShukla Posts: 465 mentor rank

    Hi @Karpagavalli

    Please check in your revenue report. For some reasons, the revenue payout date for October shows as 9th October for all the instructors, and not the 7th.

  • Karpagavalli
    Karpagavalli Posts: 7 researcher rank

    Screenshot (1).png

    @AnupShukla
    wrote:

    Hi @Karpagavalli

    Please check in your revenue report. For some reasons, the revenue payout date for October shows as 9th October for all the instructors, and not the 7th.

    Sir I have attached the screen shot .Please check and clarify me .In that the expected payment date is sept-7.So when the amount will be transferred to my account?

  • ElianaC
    ElianaC Posts: 5,536 Udemy rank

    Hi @Karpagavalli
    you'll need to reach out to the support team for your case at instructorsupport@udemy.com

    Eliana Cerna

    Udemy Community

  • Karpagavalli
    Karpagavalli Posts: 7 researcher rank

    ok thank you mam

    @ElianaC
    wrote:

    Hi @Karpagavalli
    you'll need to reach out to the support team for your case at instructorsupport@udemy.com

    Eliana Cerna

    Udemy Community

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