Sound not present in one of my videos

AnneBolsius
AnneBolsius Posts: 7 researcher rank
in Audio and video solutions

Hi all,

I just launched my course, everything was fine on day 1. Then a friend who reviewed noticed the sound wasn't coming through on the intro video. I checked yesterday and indeed no sound! I checked this morning, and the sound is back and the video is working as it should.

Does this happen more often? I am worried that, while launching the course in my network, I get the same thing.

Thanks for sharing your thoughts!

Cheers

Anne

Comments

  • IsabelH
    IsabelH Posts: 172 Udemy rank

    Hello @AnneBolsius

    We have not had any recent reports for sound issues. Please contact instructorsupport@udemy.com and the team will be happy to take a closer look.

    Isabel Handal

    Community Moderator

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