Need HELP, For Verification Process..

StephenRosenthal
StephenRosenthal Posts: 1 observer rank
in First-time course creation

Hello All,

It's Stephen Rosenthal,
11 days ago, I submitted an ID document (Government issued National ID Card) and Persona verification Process..
Also submitted the statement with a digital signature.,
But I have not received any update yet..

Also Contact, policy@udemy.com
instructorsupport@udemy.com
support@udemy.com
Verification@udemy.com
But not received any solution..

Comments

  • SAPBuddy
    SAPBuddy Posts: 209 specialist rank

    Seems there is huge delay in all support functions.

  • AineP
    AineP Posts: 9 researcher rank

    I got it done in a matter of minutes a few days ago

  • Bella
    Bella Posts: 3,694 traveler rank

    Hi @StephenRosenthal
    , I'm sorry the verification process is taking a little longer than we'd like. I recommend checking your email again as the Trust & Safety team should've responded to you by now. You can feel free to reach back out to them if you have any follow-up questions!

    Thanks for your patience!

    Bella Almeida

    Udemy Community

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