Welcome to our new brand!
Comments
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Well done it looks clean and fresh and the colour I like to, but this is just my opinion x
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The look is nice, but is it a coincidence I am having my worst month EVER right after this new rebrand launched?
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OK, I am going to have my say on this and then I am going to do my best to fade away because there are very disturbing and toxic things going on on this forum. I am going to say these things because I have loved Udemy. I have loved every minute of watching it grow and watching my courses sell. If that were not the case I would just shut up.
Before saying what I want to say I need to tell you just a little about myself because perspective matters. I spent 45 years consulting with major corporations, coaching the senior teams and leading culture change efforts. These include Coca-Cola (the world's premiere branding corporaton), Shell Oil, Exxon, Honeywell, Honda, etc. I wrote a book, Barbarians to Bureaucrats, that was an actual NYTimes best seller (not a B.S. kindle thing!), on the rise and fall of corporate cultures corporate life-cycles. You should read it because I am watching it happen before my eyes in real time and you are playing on the stage.
1. Earlier you said that because Udemy had now become a large company (1000 employees) it took weeks or months and three levels of committees to make a decision. I am sorry, but Udemy is a small company, maybe midsized, the size of a small division at Honeywell or other major companies. The problem is that you are beginning to think and act like a large bureaucratic company, a clear sign of cultural decay and an antecedent to economic decline. It has apparently become acceptable to think that being a "grown up" company means being slow. Do you know that Toyota can conceive, design, engineer, and begin production on a new car in one year. Casio designs and develops a new watch in 24 hour cycles. In a lean manufacturing plant, when employees make suggestions for improvement (think instructors) those suggestions are considered and processed and the employee is given feedback in 24 hours. Managers are evaluated on the percent of suggestions implemented and it better be high. Lean, Agile, Rapid cycle time, these are the things that characterize excellent companies, NOT SLOW! This is how entrepreneurial companies die and fail to reach the next level of growth.
If it takes weeks to correct the horrific type on this site that is proof that your system is broke and needs to be redesigned.2. Lawyers NEVER, and I mean NEVER, make decisions about operations because they always want minimum risk and maximum control. They are paid for reducing risk and not for growing the business. Executives make decisions, NOT lawyers!!! In entreprenueral growing companies the executives are necessarily risk takers because you never have growth without risk. I can give you the logo of every company I have worked for. The idea that you can control the use of a logo defies the obvious technology of the internet. Your report that the lawyer had decided that we cannot use the new logo and that this "is the same as with the previous logo" is entirely inaccurate. We were given and encouraged to use the previous logo. But then we were trusted partners.
3. It has always been understood that content creators, the instructors, are literally half of the business model and their engagement and support is essential. I was shocked when you said that you had an "Instructor Advocacy" team at Udemy, but it didn't have any instructors on it. It was only staff. Wow! And, yes you have labeled some instructors as partners or champions or whatever. That should indicate some genuine engagement of those instructors beyond comments on this forum. What that engagement actually has looked like is a team, like the branding team, making a presentation to the group and responding to questions. That is good, by itself, but it is not genuine engagement. It is sharing decisions already made. If you had actually engaged instructors in the changes to this web page, do you think one out of a hundred given a real choice and real engagement, would have said "Oh yeah, we really love grey, small lettering on a light grey background?" Nor would anyone have said that the graphics were ones they wanted to promote on their website. Listening, engaging, is not presenting. Engagement is a collaborative process, a process among partners in the process. Giving new names new labels will not change this.
You need to ask why more, most, leading instructors do not participate in this forum. Where is Angela Yu, Colt Steele, Chris Croft, etc. etc? Why are leading instructors not participating in this forum? I think I know the answer but you should know it also.
4. When a group of people grow increasingly frustrated and feel that they have no control, they increasingly turn on each other. I will say no more. It is obvious.
@ChrystieV
@Bella
These remarks are not about either of you or how you do your job. I am sure you are capable and well meaning. All of the above comments are directed at the larger system and the managers who need to take responsibility for fixing an obviously broken system before it is too late.10 -
Here here @LawrenceMMiller
, the frustration is palpable.2 -
@ChrystieV
it looks the discussion is not heading in right direction. There are many instructors who teach how to run business(not me). They will have different view on decisions. Most of successful instructors are sharing the experience rather than content creators, take some valuable points and conclude it. Hope we could fine balance on the way. 0 -
@KPutala66
changes like these are always launched during the slowest month of the year.So no coincidence, but not in the way that you think.
Udemy would never launch a rebrand during a busy season.
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It seems you logged in to this thread. Answered a post about a logo just below my third request for the same input. Then ignored that request and logged out. One minute you offer me a Zoom call. The next you totally ignore me.
So here we go for a fourth time.
Please update the thread pertaining to bogus accreditation so that all the instructors who gave significant amounts of time and thought to that issue are afforded an opportunity to know where things stand.
What is your role here.
Is it not appropriate for you to answer posts that clearly remain without response?
Let me try you.
Could you go to the Accreditation thread and provide an update regarding the status of that issue if you colleague @ChrystieV
has no intention of doing so.Thank you.
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@Human-Science
I agree. They need to address publicly their main issues.Here is some text from the landing page of a course offering a certificate in nutrition:
"We offer a CPD Certificate which is different from the Udemy's Certificate of Completion. If you want your CPD Certificate from us, you are required to provide your full name and email-address. Your details will remain confidential with us."
My course was not approved by Udemy until I removed text in my cover image and this direct infringement of terms, which I believe to be common to ALL courses that promise certification, is there fooling everyone.
There is a [top, by Udemy standards] instructor claiming to provide certification in Cognitive Behavioral Therapy and there's another one in Forensic Psychology.
There are thousands of courses that show up for "certificate" and "accreditation" and similars. Don't tell me Udemy has no idea.
If Udemy agreed on different terms with some or all of these instructors, then they should come clean about it.
Otherwise, I think they need to provide PUBLIC feedback on how they've managed these issues. It's disrespectful and disloyal to all of the instructors who play by the rules. Not to mention the students who are being lied to by both Udemy and unethical "instructors".
If Udemy has a problem in finding these instructors, I can compile a list of names and classes and make it public. No problem.
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Picking a more gender neutral colour than violet would send a better message for inclusiveness.
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@Anonymous
- they know exactly who these instructors are, this issue has been percolating for a few years. I have made a few attempts at bringing it to their attention - both in-person whilst attending Udemy Live, via direct email contact with people within Udemy AND on this forum. I have at times gotten excited thinking a level playing field was coming as the scammers would - yes no longer be able to offer their fake Diplomas and accreditation.The fact remains they are still all doing it. More join them. I refuse. One instructor even started his own successful fake certificate mill.
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@SharonRamel
Yes, it is frustrating. On top of the copyright infringement issues that they never address. Thousands of courses exist on various websites selling stolen Udemy courses and they never do anything about it, even when we contact them and file whatever we have to file with their third party of choice that's supposed to help with this. That too is a company issue, not instructor level. I flag things, I file DMCA takedown requests, but there are thousands of instructors and the pirated material comes from Udemy and not other platforms - the logo is visible, their name is used... "Buy cheap Udemy Courses"... So, company issue.This and many other things make me not give a **bleep** about their new logo and visual identity. It looks even cheaper and with no concept behind it... "North". You have to explain that to everyone, it's not straightforward. It looks like an "u" with a misplaced accent symbol on it.
They can choose to be an educational platform or the eBay of online courses. Soon to turn into Craigslist.
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You made me laugh @Anonymous
regarding the bizarre north symbol (I call it a hat) - my immediate thought was which language is this from! I am familiar with the Swedish, French and German letter accents.1 -
@Human-Science
I assure you I am not ignoring your request. What I have been doing is working to get a more formal response from the team. I expect to have one early next week at which time I will update the original post.0 -
@SharonRamel
@Human-Science
Moderator @ChrystieV
edited my post with a "bleep" and now it seems even worse than what I said.Job well done, and disrespectful in not addressing my claims. Btw, moderator, my formulation was informal, not vulgar. Any dictionary would've clarified that.
Here, bleep the one from Cambridge:
https://dictionary.cambridge.org/dictionary/english/**bleep**
Update:
Apparently, it's not the moderator with the editing. It's the AI... lovely. 0 -
@Anonymous
once you write your post you can use the Preview to see the bleeps that are generated by the stupid AI1 -
With so much tension in this thread, I thought it might be helpful for me to share this video I recently posted on LinkedIn. I've been a Udemy instructor since 2012 (yikes, time flies
) and this is actually the first time I visited the community. Seems to be a lot of pent up frustration. I don't want to pile on, but to be honest, I can't say that I'm surprised that instructors don't feel valued as I have felt the same several times. 3 -
@MG
that is very much required video. Thanks for jumping in find some balance here. I am also an instructor from 2014 started participated recently, believe it also our responsibility to contribute to the community. Udemy grownup and went through lot of changes and challenges, hopping for better.2 -
A bold move taken by udemy which would in turn increase the performance by 110%. Congratulations on the upgrade guys!
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The amount of extreme opinions in this forum on the branding is amazing. There are such extreme opinions and then there are those who are more concerned about their personal issues! That's how it will always be in a forum so it's great to see such spirited discussion.
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Many many Congratulations for the new look.
The uptick with logo indicates upward movement and growth.
Growth for all-learners, instructors, community members, and udemy as
a global community on the voyage of learning.
All The Best.
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I can only approve the new logo, it is clear that you are paying homage to my awesome company logo and using the top T of my T rune.
/sarcasm
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Hi...I can't seem to access my published courses...they are definitely still published, but when I log in now, it shows I have no courses published...help!...Thank you.
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Hi @JackieDurin803
Sorry to hear you are having trouble accessing your own courses, you probably are logged into a second account, but the best thing to do is reach out to instructorsupport@udemy.com along with your course URL so the team can help you out to locate your course.0 -
Can you please roll back. The mobile update is horrible the fonts are too small and the color very bad selection.
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Hello!
I wanted to let you know that we have updated the original accreditations thread with more information.
You can find it here: https://community.udemy.com/t5/Course-Management/Standards/m-p/84776/highlight/true#M12320
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ohhh
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Hi @venkatramanv
, I'm sorry to hear that you're having numerous issues with the mobile app update. I'll make sure to pass on your feedback to our product team.Bella Almeida
Udemy Community
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Same issue with me.....
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Nice
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