Having issues with video creation course

I am Moses Egbeola, I'm a effluent/water, portable and purified/demineralized water treatment engineer and I'm creating courses on related field. However, I'm a first time tutor so I vie for free Courses on Udemy Course creation but videos in all the courses failed to play. Below is what it shows anytime I tried playing one;

Can anyone help on that?

Comments

  • Bella
    Bella Posts: 3,694 traveler rank

    Hi @Moses Egbeola
    , welcome, glad to have you join us in the Instructor Community!

    I'm sorry to hear you're having issues playing your course videos. I'm unable to see the image you attached, so I recommend contacting instructorsupport@udemy.com with as many details of the issue as possible -- they will be able to check your account and I'm sure they'll be happy to assist.

    Bella Almeida

    Udemy Community