Taxonomy updates

Bella
Bella Posts: 3,694 traveler rank

Hello Hello!

Udemy is currently exploring a change related to how courses about sales, customer service, and customer success get classified and we’d value your feedback.

As Udemy’s catalog grows and evolves, the categorization must be updated periodically. The aim of every taxonomy update is to help instructors classify their courses more intuitively and consistently to make it easier for learners to find their next course.

If you have expertise in sales, customer service, and/or customer success, would you take a few minutes to lend your expertise to inform improvements on how Udemy classifies courses?

Please email: taxonomy@udemy.com by Friday 7/23/21 to get the survey link.

Comments

  • Salil Dhawan
    Salil Dhawan Posts: 312 mentor rank

    I would have loved to reply on this as my courses are in this category and even my upcoming courses are in this category. @Bella
    if the survey is still open could I fill it?

  • Bella
    Bella Posts: 3,694 traveler rank

    Hi @Salil Dhawan
    , of course! Please email our team at taxonomy@udemy.com -- I'm sure they would like to receive your feedback.

    Bella Almeida

    Udemy Community