renewing a course

Hi All, Im Arun, it's been a year since I started but now only I feel like I dedicated & performed something. But when I started, initially I had a course with very poor audio quality & mostly written guidance without voiceover & still udemy published the course & thanks to them, & the course went fine with more students day by day as it was a free course, then I switched back & forth paid to free several times without realising it effects the promotional features of the course, but then visitors droped & I was away for a while, now I realised it was my fault & I started a new course published, but I can't offer this freely, since this is around 3 hours, so its ok, but I have several questions: [ my courses- azure- 1 hour course, IP- 3 hour course ]

1- for my first course [poor quality] can I re do the course with my new skills as I know bit of good editing works & voice quality improved a lot with mics , so can I re do & update the course itself [1 hour course] , so if I do that, will udemy allow me to get the free promotional stuff again ? [actually they opted it to udemybusiness crs I guess- actually whats the meaning of it? are they selecting my course for allowing biz people and gonna give me commision? or are they putting me away of this process?], or is it a good idea from my side to create a Fresh course from the re made videos & offer it for free? which is better?

2nd course doubt [3 hour course]

Now for my new course[3hours] , how can I get initial rating ? can I create another new course with including the primary areas of this 3 hr course & make it a 2hour course & include my link to the 3 hour course & ask students to purchase this for full 3 hour access? can I do it like that? Am i breaking any rules here? ,

Also mainly, I wanna know the new udemy's support email pls, actually i think they changed something, is it so?

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