Not able to upload profile pic

Charukhanna1025
Charukhanna1025 Posts: 8 researcher rank
in First-time course creation

Hi

I'm trying to create my profile but it doesn't let me upload the profile pic. I'm not able to move beyond this point. Any suggestions?

Comments

  • vinod
    vinod Posts: 76 storyteller rank

    If you keep the dimension of the picture to 750x422 or 1500x844 it will be accepted with out any issue. Also, you are not supposed to have any text on the image.

    I generally use Keynote (Mac equivalent of PowerPoint) to create an image of my own design (very simple) having my picture along with the logo of my topic.

    Vinod.

  • Charukhanna1025
    Charukhanna1025 Posts: 8 researcher rank

    Thanks Vinod was able to upload finally

  • asitmohanty111
    asitmohanty111 Posts: 1 observer rank

    I am also facing the same problem and it is not getting resolved by the resolution provided below. Please help me.

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