The courses I created are unavailable for purchasing

PayamHeydari
PayamHeydari Posts: 3 researcher rank
in First-time course creation

I have created my courses, and Udemy approved them all to be in markeplace. However, new students who want to enroll and purchase the course complain that the course in unavailable. What is the issue?

Comments

  • ElianaC
    ElianaC Posts: 5,580 Udemy rank

    HI @PayamHeydari I apologize for any confusion this may have caused. You've opened a request with our support team, and I recommend following up in the email so you can get more information about your account.

    Eliana Cerna

    Udemy Community Moderator

  • PayamHeydari
    PayamHeydari Posts: 3 researcher rank

    Thank you. I appreciate Udemy’s quick action on this, because several students complained about the course being unavailable.

  • PayamHeydari
    PayamHeydari Posts: 3 researcher rank

    I have not received any response from Udemy regarding this important issue. I appreciate the quick action.

  • Digitize Learning
    Digitize Learning Posts: 53 traveler rank

    additionally, you can check words, sentences, or topics if any sensitive words during the video. if not you can try republishing the course and l also modify the price from your curriculum section

  • Bella
    Bella Posts: 3,694 traveler rank

    Hi @PayamHeydari, thank you for reaching back out about this. We understand that this is very important for you and your students. Unfortunately, the community team is not equipped to assist in this situation, but we've asked the Trust & Safety team to follow up with you via email about this case as soon as possible. They'll be more than happy to clarify any questions or concerns you may have.

    Thank you for your patience and understanding.

    Bella Almeida

    Udemy Community

  • BharatSharm709
    BharatSharm709 Posts: 2 researcher rank

    @PayamHeydari
    Did your Issue get fixed cause I am getting the same Issue ??

Categories