Suspended my udemy account

Jafarhashim745
Jafarhashim745 Posts: 1 observer rank
in Introductions

Hi I get this message form Udemy

” Hi there,

Greetings from Udemy’s Trust & Safety Team. We’re reaching out in regards to recent activity on your account in violation of our Terms.

As a result of the concerning activity, we have permanently suspended your account(s) and all courses from the marketplace. You are not permitted to sign up for any additional Udemy accounts.

Although this represents our final decision, we are available to answer any logistical questions you may have.

Regards,
Udemy Trust & Safety Team
“

I respect your decision even though your decision is unjust for no reason But what happens to my payments? I have 1,156$

in my account !!

Comments

  • MarinaT
    MarinaT Posts: 2,148 Udemy rank

    Hi @Jafarhashim745
    ,

    I'm sorry to hear your account was suspended. Unfortunately, we in the community can't provide account-level support. Please reach out to the policy team directly at policy@udemy.com.

    Thank you so much for understanding, and please let me know if you have additional questions.

  • LearnBeyond792
    LearnBeyond792 Posts: 2 researcher rank

    Same thing happens to me as well, not sure why.

    Is your issue resolved?

  • HackerRoid404
    HackerRoid404 Posts: 2 researcher rank

    They depend on us. We also depend on them.

    They can't just suspend your account without giving reasons that's barbaric. Your hard earned money needs to be refunded to you else this will be a type of scam which udemy instructed need to know. Since it happenednto you and somebody self, it means they can do that to anybody at all imagine you have $5000 in your account and they suspend it without any reason and without giving your money to you. This is unjust!!!!!!!!!!!!!!!!!!!! Udemy this is Unjust!!!!!!!!!!!!!! Tell him his offense or refund his money to him. If you can't tell him the reason, it means you suspended his account so you can take his money for your selves

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