Accessing the library

Aug 28, 2023

Hello Lovely People

I cant upload video or documents to the second section of my course as I cant seem to access the library. I uploaded video and resources to the first section of my course but it doesn't show me the library when wanting to upload to the second section. There is no drop down arrow for the second section. Does this make sense?!

Not sure what I'm doing wrong!

Can someone please help?

Thank you so much,

Amanda

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Rehan

Aug 28, 2023

Hello Amanda! I'd be happy to help you troubleshoot this issue.

Clear Cache and Cookies: Clear your browser's cache and cookies.

Refresh: Try refreshing the page to fix any display issues.

Log Out/In: Log out and back in to refresh your session.

these steps are general troubleshooting tips that could help you overcome this issue.

MarinaT

Community Moderator

Aug 28, 2023

Hi @Amanda890
,

Welcome to the community. How exciting that you are busy creating a course! I looked at your screenshot, and if I'm correct, you need to select the lecture type first (lecture), before you gain access to your video library.

If this isn't resolving your issue, please get in touch with our support here, and the team will check it from their end.

Please let us know if you have additional questions about course creation .

Have a nice week!

Amanda890

Sep 15, 2023

Thank you so much! I worked it out in the end My course is now up and running.

Thank you so much for responding.

Kindest regards

Amanda

MarinaT

Community Moderator

Sep 16, 2023

Hi @Amanda890
,

Yay! I'm happy to hear that .