Having a hard time getting thing done on this platform

JudithBoice
JudithBoice Posts: 6 researcher rank
in First-time course creation

I have tried over and over and over again to sign in. Any ideas/help? I can't even find where to get HELP!!! I'm not sure I'll be able to find your answer.

Here's what I get:

Something's wrong

JudithBoice_0-1707251760448.png

Ooops, it looks like you’re not a registered Udemy instructor. Want to become an instructor? We’d love to have you!

Become an instructor Already an instructor? Sign in

Comments

  • JudithBoice
    JudithBoice Posts: 6 researcher rank

    Note: I've already signed up TWICE as an instructor. I don't understand why the system is not recognizing me :(.

  • Chrystie
    Chrystie Posts: 536 traveler rank

    Hello @JudithBoice
    Sorry to hear that you are having issues signing in. I'll need a little more information to troubleshoot. Can you tell me when you are receiving this message? Are you attempting to click on a link for a specific thread?

  • ElianaC
    ElianaC Posts: 5,536 Udemy rank

    Hi @JudithBoice
    Sorry to hear the issue persists, I recommend you try some basic troubleshooting before trying again:

    • Clear your cookies and cache
    • Try with a different browser
    • Access to udemy.com again and see if that works.

    If the issue persists, please reach out to the team, to contact the team, please open the help center article here and click “Contact Us” on the right side so you can open a case number make sure you provide as much information as possible, like the video recording of the issue, the link you are trying to access, browser, and device you are using so the team can assist you.

    Eliana

    Udemy Community Moderator

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