Alternative Verification

AbuMuhammad
AbuMuhammad Posts: 2 researcher rank
in First-time course creation

Hello there,

If somebody from the team can kindly look at my verification email. I have sent a video as requested and have spent many hours uploading my course to only have a message saying that my account will be removed by 17th April. I sent the email on the 11th and yet no response. Help!

Comments

  • csking1981
    csking1981 Posts: 372 specialist rank

    Hi;

    Welcome to our community.

    Don't worry about it just:

    Send an email to : policy@udemy.com

    They will help you.

    It take about 24 to 48 Hours and consider currently it's holiday!

    Regrads;

  • Abbie
    Abbie Posts: 3,191 traveler rank

    Hey @AbuMuhammad
    !

    While we'd love to answer every question as soon as it comes in, we are unable to do so due to our volume of questions. As our support team mentioned via email, you should expect a reply within the next 24- 48 hours after you reached out. This could vary depending on the number of requests that the team has. Videos are reviewed in the order they were received.

    If you haven't received an answer by end of day today, let me know and I'll gladly send someone a nudge. We appreciate your patience in the meantime!

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