Do you get the notification when a student refunds a course?

KevinMirand582
KevinMirand582 Posts: 3 observer rank
in Introductions

Hi everyone. I hope you're having a wonderful day.!

The question is like it sounds.

How can I know if somebody refunded my course. Or asked for refound?

Thanks in advanced

Comments

  • MarinaT
    MarinaT Posts: 1,930 Udemy rank

    Hi @KevinMirand582
    ,

    Thank you for your post.

    Unfortunately, instructors do not receive email notifications for refunds processed by students at the moment. However, you can access refund details in the revenue report, including information about refunds for your courses and any changes to your revenue.

    I hope this clarifies things for you. If you have any other questions, please don't hesitate to ask.

    Have a great weekend!

  • KevinMirand582
    KevinMirand582 Posts: 3 observer rank

    thanks @MarinaT
    now it is clear

  • Mohamed Eid
    Mohamed Eid Posts: 39 traveler rank

    What's the protocol for a refund?

  • MarinaT
    MarinaT Posts: 1,930 Udemy rank

    Hi @Mohamed Eid
    ,

    I hope you are doing well .

    You can view our refund policy for students here.

  • MarinaT
    MarinaT Posts: 1,930 Udemy rank

    You are welcome, @KevinMirand582
    .

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