Revew time

thejoanrd
thejoanrd Posts: 2 observer rank
in First-time course creation

Hi, I'm a new instructor and I have a question about my first course.

I had upload my course and the revew time it's supose to be done in 2 days but it's still in revew status and to day is agoust 22nd and I upload my course in agoust 6th. I need to know what's going on, it is taking too much time.

Comments

  • Bessy
    Bessy Posts: 1,121 Udemy rank

    Hi @thejoanrd Welcome to our Community 😊

    I’m sorry for any trouble caused, that is definetely longer than expected and is not usual, please reach out to our Instructor Support team so they can check everything is working as expected.

    To contact our team, please click on the "Contact Us" option on this article, and create a ticket.

    Best regards,

  • thejoanrd
    thejoanrd Posts: 2 observer rank

    Hi @bessy,

    I really apreciate your help, I did as you said but the AI Assistant couldn't help me 🥹

  • Bessy
    Bessy Posts: 1,121 Udemy rank

    Hi @thejoanrd I’m sorry about that.

    After you click “Contact Us” on the right. You will be routed to the chatbot so you can provide a brief explanation of your request and you will see the following options:

    Bessy_0-1710283284809.png

    You might be able to choose "submit a ticket" and follow further instructions so our team can receive the ticket and assist you further.

    Let me know if you are able to submit the ticket.

    Best regards,

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