Revew time

Hi, I'm a new instructor and I have a question about my first course.

I had upload my course and the revew time it's supose to be done in 2 days but it's still in revew status and to day is agoust 22nd and I upload my course in agoust 6th. I need to know what's going on, it is taking too much time.

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Bessy

Hi @thejoanrd Welcome to our Community 😊

I’m sorry for any trouble caused, that is definetely longer than expected and is not usual, please reach out to our Instructor Support team so they can check everything is working as expected.

To contact our team, please click on the "Contact Us" option on this article, and create a ticket.

Best regards,

thejoanrd

Hi @bessy,

I really apreciate your help, I did as you said but the AI Assistant couldn't help me 🥹

Bessy

Hi @thejoanrd I’m sorry about that.

After you click “Contact Us” on the right. You will be routed to the chatbot so you can provide a brief explanation of your request and you will see the following options:

You might be able to choose "submit a ticket" and follow further instructions so our team can receive the ticket and assist you further.

Let me know if you are able to submit the ticket.

Best regards,